Privacy Policy

Introduction

Alexandra Ebenegger, proprietor of Cabinet Ebenegger, is committed to protecting the privacy of your personal data. This policy describes what data is collected, why and how it is used, in accordance with the Swiss Federal Act on Data Protection (nFADP/nDSG).

Data Collected

In the course of your relationship with the practice, the following data may be collected:

• Identification and contact data (name, phone number) when making an appointment or getting in touch
• Health data necessary for your osteopathic follow-up, collected only during consultations
• Usage data (audience statistics) via Google Analytics, collected only after your explicit consent

Purposes of Processing

Your data is processed exclusively for the following purposes:

• Appointment scheduling and patient file management
• Communication related to your consultations
• Improvement of the website browsing experience
• Compliance with legal and regulatory obligations
• Marketing purposes are only pursued with separate consent

Third-Party Services

The practice uses the following third-party services for appointment management and website analytics:

Cookies and tracking

This site uses Google Analytics (GA4) to measure audience. These cookies are only activated after your explicit consent. You can change your preferences at any time using the "Cookie settings" link in the footer. Data collected by Google Analytics may be transferred to and processed in the United States.

Data Retention

Medical data is retained in accordance with Swiss legal obligations (minimum 10 years after the last consultation). Contact data not linked to a medical file is deleted when it is no longer necessary. Google Analytics data is automatically deleted by Google after 14 months.

Your Rights

Under Swiss data protection legislation (nFADP), you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to object to the processing of your data
• Right to data portability
• Right to withdraw your consent at any time

To exercise your rights or for any questions regarding the protection of your data, please contact the practice directly by phone or in person. Aggregated browsing data (Google Analytics) does not allow identifying an individual person.

Updates to this Policy

This privacy policy may be updated at any time. The version in force is the one published on this website.